Thanks for your input! all great points. Yes there’s a lot to be gained from a good old face-to-face discussion with someone.
Yes I’m the founder and director at ViewportTech. Questions about product and market validation are what I typically ask customers from the get go. Luckily I am finding more people are aware of the benefits validating the market properly early on.
I’ve considered packaging up a service to run these sorts of tests for my clients but haven’t got round to doing it yet. At the moment I am mainly just making sure they’re aware of these concepts.
Yes, we definitely put a focus on collecting customer feedback and properly reacting to it. I say properly as I often see them overeating to it also! which isn’t good :)